Privacy Policy

Last updated: June 18, 2026

This Privacy Policy explains how Jab Technologies, Inc. (“Jab,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you use jab.today and related services (the “Service”). By using the Service, you agree to this Policy.

1. Information we collect

We collect information you provide directly, information collected automatically, and information from service providers.

Information you provide

• Your identity & contact details: your name, mailing address, and (optionally) your email address.
• Case details: facts about your dispute, the name and address of the recipient (e.g., your landlord, HOA, employer, debt collector, moving company, or credit bureau), dates, amounts in dispute, and any description or evidence you choose to provide.
• Payment information: payments are processed by our payment processor, Stripe. We do not receive or store your full card number; we receive a confirmation token and limited transaction metadata.

Information collected automatically

• Device and connection data such as IP address, browser type, and operating system.
• Usage data such as pages viewed, links clicked, and steps completed in our intake flow, including session analytics and heatmaps.
• Cookies and similar technologies (see Section 4).

2. How we use your information

• To draft your demand letter, have it reviewed, print it, and mail it via USPS Certified Mail.
• To process your payment and provide order confirmations and case-status updates.
• To operate, maintain, secure, and improve the Service.
• To respond to your requests and provide customer support.
• To measure and improve our marketing, and to comply with legal obligations.

3. How we share your information

We do not sell your personal information. We share it only as described below.

Service providers (sub-processors)

We use trusted third parties to operate the Service. Each receives only the data needed to perform its function:

The recipient of your letter

Because the Service mails a letter on your behalf, the letter — which identifies you as the sender and contains the facts you provide — is delivered to the recipient you designate.

Legal & safety

We may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of Jab, our users, or others. If we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

4. Cookies & tracking technologies

We use cookies and similar technologies to keep the Service working, remember preferences, understand how the Service is used, and measure advertising. This includes first-party analytics (including session-replay/heatmap tools) and third-party advertising tags. You can control cookies through your browser settings; disabling some cookies may affect functionality.

5. Advertising & conversion measurement

We advertise online and measure which ads lead to completed orders. For this purpose, we may share a hashed (irreversible) version of your email address and limited conversion data with advertising partners such as Google. Hashing means the partner cannot read your actual email; it is used only to match and measure ad performance. We do not share your case details for advertising.

6. Data retention

We retain your information for as long as needed to provide the Service, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it. You may request deletion as described in Section 8.

7. Data security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your privacy rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you;
• Correct inaccurate information;
• Delete your information;
• Object to or restrict certain processing; and
• Receive a copy of your information in a portable format.

To exercise any of these rights, email us at [email protected]. We will verify your request and respond within the time required by applicable law. You will not be discriminated against for exercising your rights.

9. California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request deletion or correction; and to opt out of the “sale” or “sharing” of personal information. We do not sell your personal information. Certain advertising activity described in Section 5 may be considered “sharing” for cross-context behavioral advertising under California law; you may opt out by emailing [email protected] or by enabling a Global Privacy Control (GPC) signal in your browser.

10. Children’s privacy

The Service is intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

11. International users

The Service is operated in the United States and intended for U.S. residents. If you access it from outside the U.S., your information will be processed in the U.S., where data-protection laws may differ from those in your country.

12. Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance.

13. Contact us

Questions about this Policy or your information? Contact us at:

Jab Technologies, Inc.
Email: [email protected]